At Jijamata Mahila Sevabhavi Sanstha, we are committed to ensuring that your order is processed carefully and delivered to you safely and on time. This Shipping Policy explains our shipping process, delivery timelines, charges, and related terms for orders placed through our website.

1. Order Processing

  • Orders are processed after successful confirmation of payment.
  • Orders are generally dispatched within 2–5 business days.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Once your order has been dispatched, you will receive the available shipping or tracking details through your registered contact information.

2. Delivery Time

The estimated delivery time is generally:

  • Metro & Major Cities: 3–7 business days
  • Other Locations: 5–10 business days
  • Remote Areas: Delivery may take additional time depending on courier availability.

Delivery timelines are estimates and may vary depending on the destination, courier service, weather conditions, public holidays, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before you complete your purchase.

The applicable shipping charges may vary depending on:

  • Delivery location
  • Order value
  • Product quantity or weight
  • Shipping service availability

Any applicable shipping charges will be clearly communicated before order confirmation.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

  • Full name
  • House/Building number
  • Street/Area
  • City
  • State
  • PIN code
  • Valid contact number

Jijamata Mahila Sevabhavi Sanstha will not be responsible for delays or failed deliveries resulting from incorrect, incomplete, or inaccurate address information provided by the customer.

5. Tracking Your Order

Where tracking is available, customers will receive tracking information after the order has been dispatched.

You may use the provided tracking details to monitor the status of your shipment through the applicable delivery partner.

6. Delayed Delivery

While we make every effort to deliver orders within the estimated timeframe, certain circumstances may cause delays, including:

  • Severe weather conditions
  • Natural events
  • Transportation disruptions
  • Public holidays
  • Courier service delays
  • Incorrect or incomplete address information
  • Remote delivery locations
  • Other circumstances beyond our reasonable control

If your order is delayed beyond the expected delivery period, please contact us so that we can assist you.

7. Damaged or Open Package

Please carefully check your package at the time of delivery.

If you receive a package that appears damaged, opened, torn, or tampered with, please:

  1. Take photographs of the package before opening it.
  2. Record the condition of the package and product.
  3. Contact us as soon as possible with your order details and supporting photographs.

This will help us investigate the issue and provide appropriate assistance.

8. Failed Delivery

If a delivery attempt is unsuccessful because the customer is unavailable, the address is incorrect, or the courier is unable to reach the recipient, the courier may make additional delivery attempts.

If the order is returned to us because of repeated failed delivery attempts or incorrect address information, additional shipping charges may apply for re-dispatch, where applicable.

9. Delivery to Remote Locations

Orders to remote, rural, or difficult-to-access locations may require additional delivery time depending on courier service availability.

Any additional delivery time is outside our direct control.

10. Order Cancellation Before Dispatch

If you wish to cancel an order, please contact us as soon as possible.

Cancellation requests can generally be considered only before the order has been dispatched. Once an order has been dispatched, cancellation may not be possible and will be subject to our applicable Cancellation and Refund Policy.